A Lean Six Sigma Yellow Belt is an introductory title within the framework. It signifies a foundational understanding of the key concepts and principles used to improve processes and eliminate waste. Yellow Belts typically participate in process improvement initiatives under the guidance of higher-level belts, such as Green or Black Belts. Their pr

In the realm of Lean Six Sigma, identifying customer needs is paramount. To achieve this, a powerful tool emerges: the Critical to Quality (CTQ) Tree. This structured representation deconstructs complex processes into smaller, focused elements. The CTQ Tree pinpoints those characteristics that are absolutely essential to customer satisfaction, serv

In today's dynamic market landscape, understanding your customers' needs and desires is paramount for success. Collecting customer feedback provides invaluable insights into their perceptions, preferences, and pain points. This step-by-step guide will assist you to effectively discover the voice of your customers and leverage it to drive business g